DTC Motors Sdn Bhd
Last updated: 27/11/2025
DTC Motors Sdn Bhd (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our services.
By accessing our website or providing your personal data to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following information when you interact with our website or services:
- Name
- Email address
- Phone number
- Address
- Identification details (for vehicle transactions)
- Payment-related information
- Any information you voluntarily provide via forms or enquiries
1.2 Non-Personal Information
We may automatically collect:
- Browser type and version
- Device information
- IP address
- Cookies and tracking data
- Pages visited and time spent on the website
2. How We Use Your Information
We use the collected information to:
- Provide, operate, and improve our services
- Process vehicle purchases, bookings, or enquiries
- Communicate with you regarding offers, updates, and support
- Verify identity for transactions
- Comply with legal and regulatory requirements
- Enhance website functionality and user experience
We will never sell your personal data to third parties.
3. Disclosure of Your Information
We may disclose your information to:
- Service providers assisting with payment processing, website hosting, marketing tools, or administrative tasks
- Government authorities when required by law
- Financial institutions for loan, insurance, or financing applications
- Business partners, strictly for fulfilling services requested by you
All third parties are required to handle your data securely and in accordance with applicable privacy laws.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance browsing experience
- Enable website functionality
- Analyse website traffic and user behaviour
You may disable cookies through your browser settings, but certain features of the website may not function properly.
5. Data Security
We implement technical and organisational security measures to ensure your personal data is protected against:
- Loss
- Misuse
- Unauthorised access
- Disclosure
- Alteration
While we strive to protect your information, no method of transmission over the Internet is completely secure.
6. Data Retention
We retain your personal data only as long as necessary to:
- Fulfil the purpose it was collected for
- Comply with legal, accounting, or reporting requirements
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent to data processing
- Request limitations on how your data is used
To exercise these rights, contact us using the details below.
8. Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
For questions or requests regarding this Privacy Policy, please contact:
DTC Motors Sdn Bhd
Email: sales@dtcmotors.com
Phone: 013 778 7707
Address: Lot 253, Jalan Ampang Hilir, Off, Jln Ampang, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur